Profile
Our salon offers the most comfortable barber chairs like Collins similar to any ultra expensive men’s salons. Those are completely made in America and typically these chairs cost around $4000 a piece where as national chains like “clips” or “cuts” styling chair cost around $300. Big difference in price and big difference in quality.
We use exotic granite tops, premium wood/cabinet structures, chandeliers, a dozen TVs etc for the comfort and convenience for our customers. We have XBOX video game stations with a Microsoft gold pass in every store.
We also offer complimentary beverages for our customers. Includes water, soda, beer and even liquor, if you need one.
At CoolHeads, we are customer obsessed. Every stylist/barber is obsessed with creating a positive experience for their customers. hat starts with giving you a warm handshake, introducing the name, leading to the chair, understanding the service, having a scintillating conversation, checking off from system and in between having that outstanding service you deserve. The service that persuade you to come back to CoolHeads in every few weeks for the same stylist.
We also stand by on our customer satisfaction pledge. For some reason, if the customer is not happy with their service, the customer can come back and get a service from another awesome stylist/barber within 3 days of the original service.
Our average stylist/barber experience is more than 10 years. We only hire who is extremely talented with men’s haircut and also very customer obsessed.
We do make sure our recruits align with our Cool Heads Leadership Principles(CHLP) for ethics, customer care, team work, dependability , not just technically very good.This ensures we hire only who share the same vision and are committed for a long haul with us.
We pay the best in the industry. Of course our customer’s generous tips help them too 🙂 We offer many health benefits. This help us to get the best talents in the industry and also retain the best talents. Many of our stylists are with us for a long time and a few from the inception of CoolHeads. Isn’t it ?
We are very affordable. Very comparable to even national “clips” and “cuts” chains in the men’s hair space. Starts with $25 for a classic haircut. All haircuts come with consulting, styling and steamed hot towels.
Club membership savings are humungous. It has a potential savings up to 42%. Memberships are usually valid for a year and frequency of the visit typically 2 weeks , 3 weeks or 4 weeks.
Combo options like having a color and cut, save you a 20% OFF on your color. So it is recommended to do a combo service rather doing it different times.
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